safe in sussex

Privacy policy

Safe in Sussex

Privacy Policy for Safe in Sussex

 Safe in Sussex is committed to complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. 

Looking after the personal information you share with us is very important and we want you to be confident your personal data is kept safely and securely. 

The privacy policy explains the types of personal data we may collect and hold about you, how we use it, how long we hold if for and how you can ask us to remove all the information that we hold about you. It also explains how we will store and handle your data and keep it safe.  From time to time we will update our privacy policy.

How do we collect information?

We collect information from you in the following ways:

  • When you enquire about or use any of our services
  • When enquiring or applying for employment or volunteering opportunities
  • When you register with us to make a donation, participate in a fundraising event or ask to be kept up to date regarding our charitable work, newsletter or activities
  • Donate goods to our charity shop with Gift Aid

How do we use your information?

We will use your information to provide you with the services or information you have requested, for recruitment or administration purposes and to further our charitable aims, including fundraising activities.

We only use your information for direct marketing if we have your permission to do so.

Client data may be disclosed to external bodies to protect the vital interests of the data subject. In addition, client data may be shared if required by a Government Agency.

You have the right to change your preferences at any time or to ask that we stop contacting you.  

You can do this by either writing to Safe in Sussex, PO Box 4127, Worthing, BN11 1AF or email

Sensitive data

Sensitive information (special category data) such as health issues, ethnic origin, religious beliefs, sexual orientation, will be kept safe and used within Safe in Sussex or in the case of medical information, with organisations maintaining a similar duty of confidentiality.

Who do we provide your information to?

If you are a volunteer or other supporter, we may disclose your information to official agencies to enable us to make the checks that we are required to ensure the safety of our Clients.

We may provide information to other bodies where we have a legitimate interest in making this disclosure or where we are required to by other regulations or legislation.

How do we protect your personal information?

We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date, keeping it only for as long as necessary for the purposes for which it is used.

Client Data is held on a cloud-based system (Oasis OnTrack) controlled by Women’s Aid (

Safe in Sussex utilises Microsoft Office 365 to provide secure email for staff and our IT Support is provided by Commpoint IT (

How long do we keep your information?

We will only keep your data for as long as necessary for the purposes for which it was collected. You may request access to the data we hold about you and you may request us to correct your personal data when incorrect, incomplete or out of date.

How to complain about the use of your data

If you wish to raise a complaint about how we have handled your personal data, you can contact the Data Protection Officer in writing to PO Box 4127, Worthing, West Sussex, BN11 1AF who will investigate your concerns.

If you are not satisfied with our response, or believe we are using your data unfairly or unlawfully, you can complain to the Information Commissioner’s Office (ICO) 

Cookies Notice

Cookies are small text files that are stored on your browser or the hard drive of your computer or other device when you visit the site. This allows the site to recognise you as a user for the duration of your visit or for repeat visits. 

They are not harmful and do not contain any information such as your home address, date of birth or credit card details. Some cookies are necessary to enable basic functions like page navigation and access to secure areas of the website. 

The website cannot function properly without necessary cookies. They do not gather information about you that could be used for marketing or remembering where you’ve been on the internet. 

Analytical Cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language. 

Marketing Cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for the publisher s and third party advertisers.

Safe in Sussex may place and access First Party Cookies on your device. First Party Cookies are placed and used solely by Safe in Sussex.  

We use them to ensure that you can interact successfully with our site, to help make the site more user friendly and to develop our site design.  

By using this site, you may also receive Third Party Cookies on your device. Third Party Cookies are those placed by third parties Safe in Sussex work with. We use them for the following purposes: Social media, to allow us to offer you the facility to share your experience on our site through social media sites. 

By using these features, you are consenting to allow cookies from these providers. Analytics – to collect standard internet log information and details of visitor behaviour patterns, we do this to find out the number of visitors per page of our site. This information does not identify you.

Third Party Links

You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.


Contacting Us

If you have any questions or queries relating to this Privacy Policy, please contact us at:
Safe in Sussex
PO Box 4127
West Sussex
BN11 1AF.


How we are funded

Safe in Sussex receives xx% of its funding from grants – we have to raise the rest through fundraising events, donations, legacies and corporate sponsorship.

Demand for our services grows every year and finding the money to fund our vital services gets tougher all the time.

We are fortunate to receive some grant funding from Children in Need, the National Lottery and local authority organisations, but we are constantly looking for new ways to attract funding.

If you would like to help our fundraising activities, please click here to find out how you can get involved.

Call us
0330 333 7416

Email us

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Registered Office Address:
A2 Yeoman Gate, Yeoman Way, Worthing, BN13 3QZ

Registered Charity No. 1098726
Worthing Women's Aid (Company Limited by Guarantee No. 04691516) trading as Safe in Sussex